Last updated: July 24, 2026
Lebanon SMS ("we", "us", or "our") operates www.lebanon-sms.com and related SMS marketing services. This Privacy Policy explains what information we collect, why we collect it, and how you can control your data.
1. Information We Collect
We may collect the following types of information:
- Account information: name, email address, phone number, company name, and billing details when you register or contact us.
- Campaign data: contact lists, message content, and delivery reports you upload or generate while using our SMS platform.
- Usage data: IP address, browser type, device information, and pages visited to improve site performance and security.
- Cookies: small files used for analytics, preferences, and essential site functionality.
2. How We Use Your Information
We use collected information to:
- Provide and operate bulk SMS, OTP, and related digital marketing services
- Process payments, invoices, and account support requests
- Improve platform reliability, delivery rates, and customer experience
- Send service notices, security alerts, and (with consent) marketing communications
- Comply with legal obligations and prevent fraud or abuse
3. SMS Contact Lists & Customer Responsibility
When you upload recipient phone numbers or contact lists, you remain the data controller for that content. You must have a lawful basis (such as consent or contractual necessity) to send SMS messages to those recipients, and you must honor opt-out requests.
We process campaign data only to deliver your messages and provide reporting. We do not sell your contact lists to third parties.
4. Sharing of Information
We may share information with:
- Mobile network operators and SMS gateways required to deliver messages
- Payment processors for billing and fraud prevention
- Service providers who help host, secure, or analyze our platform under confidentiality obligations
- Authorities when required by law or to protect our rights and users
5. Cookies & Analytics
We use cookies and similar technologies, including Google Analytics, to understand how visitors use our website. You can control cookies through your browser settings. For Google Analytics opt-out options, visit Google Analytics Opt-out.
6. Data Retention & Security
We retain account and transaction data for as long as your account is active and as needed for legal, tax, and operational purposes. We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.
7. Your Rights
Depending on applicable law, you may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your account or certain data, subject to legal retention requirements
- Object to or restrict certain processing
- Withdraw marketing consent at any time
To exercise these rights, contact us at [email protected] or call +961 3 572 478.
8. Third-Party Links
Our site may link to external services such as our SMS login portal. We are not responsible for the privacy practices of those third-party sites. Please review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of our services after changes means you accept the updated policy.
10. Contact Us
Lebanon SMS
Fanar, Mount Lebanon, Lebanon
Email: [email protected]
Phone: +961 3 572 478
Related: Terms of Service